FITNESSFOODFRIENDS
PRIVACY POLICY
Effective Date: January 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
FitnessFoodFriends (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
- INFORMATION WE COLLECT
We collect the following types of information:
Personal Information
• Name, email address, phone number, and physical address
• Payment information when you purchase services or products
• Opt-in records and timestamps for SMS, email, and other communications
Non-Personal Information
• IP address
• Browser type and device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies
Customer Communication Information
• Records of inquiries and support requests
• Appointment details and preferences
• Coaching history and customer feedback
- HOW WE USE YOUR INFORMATION
We use collected information for:
• Providing and improving our services
• Processing transactions and payments
• Communicating regarding appointments, coaching, customer support, and promotions
• Enhancing website functionality and user experience
• Preventing fraud and maintaining security
• Maintaining records of communication preferences and consent
• Complying with legal and regulatory obligations
- SMS MESSAGING & COMPLIANCE
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, coaching updates, customer support communications, account notifications, and important program-related updates.
Opt-In & Consent
• You will only receive SMS messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws and regulations
Opt-Out Instructions
• You may opt out at any time by replying STOP
• You will receive a final confirmation message after opting out
• No further SMS messages will be sent unless you opt in again
• Opt-out requests are processed promptly
Message Frequency & Content
• Message frequency varies based on your interactions with our business
• Messages relate directly to services you requested or consented to receive
• Promotional messages are only sent with appropriate consent
Help & Support
• Reply HELP for assistance
• Contact us at fitness@fitnessfoodfriends.com
• Customer support is available during normal business hours
Carrier Information
• Standard message and data rates may apply
• Wireless carriers are not responsible for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors providing support services, such as customer service, is permitted only as necessary to operate our business.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
We implement strict data protection measures to safeguard SMS opt-in information and consent records.
- INFORMATION SHARING & DISCLOSURE
We do not sell, rent, or trade personal information.
We may share information with:
Service Providers
• Third-party vendors assisting with payment processing, scheduling, software, website hosting, analytics, and business operations
• SMS providers and aggregators solely for delivering messages you have consented to receive
• Service providers are required to maintain confidentiality and security
Legal Compliance
We may disclose information:
• When required by law
• To comply with legal process or court orders
• To protect our rights, property, customers, or business
Business Transfers
Information may be transferred in connection with:
• Mergers
• Acquisitions
• Sale of assets
• Business restructuring
Any transferred information remains subject to the protections described in this Privacy Policy.
All categories above exclude text messaging originator opt-in data and consent information except as necessary to provide SMS services.
- DATA SECURITY
We implement reasonable security measures including:
• Encryption of sensitive information during transmission
• Secure access controls and authentication systems
• Routine security monitoring and updates
• Employee training regarding privacy and security
• Breach response procedures where required by law
• Secure backup and disaster recovery systems
While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
- COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
• Analyze website traffic and user behavior
• Remember preferences and settings
• Improve website functionality
• Measure effectiveness of marketing and communications
• Enhance user experience
You may control cookies through your browser settings. Certain features of the website may not function properly if cookies are disabled.
- YOUR RIGHTS & CHOICES
You may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of personal information where applicable
• Opt out of marketing emails by using the unsubscribe link
• Opt out of SMS communications by replying STOP
• Withdraw consent for future communications
• Request information about how your data is processed
To exercise any of these rights, contact us using the information below.
- THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
This Privacy Policy applies only to information collected by FitnessFoodFriends.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically.
The most current version will always be posted on our website along with the effective date.
If material changes are made, we may notify users through email, website notices, or other reasonable methods.
- CONTACT US
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
FitnessFoodFriends
Phone: (914) 902-5339
Email: fitness@fitnessfoodfriends.com
Website: https://fitnessfoodfriends.com
By using our website, services, programs, forms, SMS communications, and related features, you acknowledge and consent to this Privacy Policy.